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Remote Care Coordination & CCM Support

You direct the care. We help patients follow through.

Charleston Care Collective offers remote care coordination and Chronic Care Management (CCM) support for medical practices and established care-management teams. Led by Nina Deuskar Spotts, we help patients and families stay connected between visits.

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Support can include patient and caregiver outreach, appointment and referral follow-through, medical records organization, community resource navigation, clinician-directed care plan tasks, and coordination documentation.

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Each partnership defines responsibilities, qualifications, approved systems, and escalation procedures. Treating clinicians retain medical decision-making. In a CCM arrangement, the billing practitioner determines eligibility, supervision, and which activities qualify for billing. Coverage and patient cost-sharing depend on the confirmed arrangement.

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Interested in partnering? Use our Contact page to tell us about your practice and coordination needs. Please do not send patient names or records through the general inquiry form.

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​Our existing private family navigation and complex aging services remain available.

Charleston, SC, USA

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© 2026 by Charleston Care Collective. All rights reserved.

 

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